Overview
Privacy Notice – Whiora
This Privacy Notice ("Notice") explains how Whiora Travel ("Whiora", "we", "our", "us") collects, uses, and protects your personal information.
We are committed to safeguarding your privacy and maintaining the confidentiality of your personal data through appropriate physical, electronic, and procedural measures.
By providing your personal information (or allowing someone to do so on your behalf), you agree to the terms of this Notice and consent to the collection and use of your information as described.
If you do not agree with any part of this Notice, please do not share your personal information with us, as it may impact our ability to provide services.
Whiora is a luxury travel consultation platform that helps users plan curated and personalized travel experiences. We collect and process personal information only to respond to inquiries and assist in travel planning.
Personal Information We Collect
We collect only the information necessary to assist you, including:
- Name and contact details (email, phone number)
- Travel preferences (destination, dates, number of travelers)
- Budget and special requirements
- Inquiry details submitted through forms
- Any additional information voluntarily provided
⚠️ Important: Whiora does not collect sensitive personal data such as passport details or payment information at the inquiry stage.
How We Collect Information
We may collect your information when:
- You submit an inquiry on our website
- You contact us via email, phone, or social media
- You interact with our website
- A third party submits details on your behalf
You are responsible for ensuring consent when sharing third-party information.
Data Protection & Security
We use industry-standard practices to protect your data:
- Secure servers and hosting
- Restricted access (need-to-know basis)
- Protection against unauthorized access or misuse
We take reasonable steps to ensure your data remains secure.
Payment Information
Whiora does not collect or store payment details. Any payments (if required at later stages) are handled securely through trusted third-party systems.
How We Use Your Information
We use your data to:
- Respond to inquiries
- Customize travel recommendations
- Communicate with you
- Improve our services and website experience
- Share updates or offers (only with your consent)
We do not sell or misuse your personal data.
Sharing of Information
We may share your information only when necessary:
- With travel partners (e.g., hotels, service providers)
- With trusted service providers supporting our platform
- To comply with legal obligations
All sharing is limited and handled responsibly.
Marketing & Communication
If you opt in:
- You may receive travel updates, offers, or inspiration
- You can unsubscribe at any time
We do not share your email with third parties for marketing.
Data Security
We implement appropriate safeguards including:
- Firewall protection
- Secure systems
- Data protection practices
However, users are also encouraged to share information responsibly online.
International Data Transfers
In certain cases, your information may be shared with travel service providers located outside your country to support your travel request. We take reasonable steps to ensure such transfers are handled securely.
Your Rights
You have the right to:
- Access your data
- Request corrections or deletion
- Withdraw consent
- Opt out of marketing
Requests can be made using the contact details below.
Tracking & Analytics
We use analytics tools to:
- Understand user behavior
- Improve website performance
This may include anonymized data such as IP address and page visits.
Cookies
We use cookies to:
- Improve website functionality
- Enhance user experience
You can manage cookies through your browser settings.
External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Policy Updates
This policy may be updated periodically. Please review this page for any changes.
Contact Us
For any questions regarding this Privacy Policy:
Have questions about this policy? Our team is happy to help.
Contact Us